Pashka™

1. Introduction

Pashka™ Hosting ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights. This policy is compliant with the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We collect the following categories of personal data:

—Account information: Your name, email address, and encrypted password
—Billing information: Payment details processed securely via our payment providers. We do not store full card numbers.
—Usage data: IP addresses, browser type, and service usage logs
—Communication data: Support tickets and email correspondence
—Technical data: Server logs and performance metrics related to your services

3. How We Use Your Data

— Provision, maintain, and support your hosting services
— Process payments and manage billing
— Communicate with you regarding your account
— Detect and prevent fraud, abuse, and security threats
— Comply with legal obligations

4. Legal Basis for Processing

—Contract performance: To deliver the services you have purchased
—Legitimate interests: To protect our network and prevent abuse
—Legal obligation: To comply with applicable laws and regulations
—Consent: Where you have explicitly provided consent

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Billing records are retained for a minimum of 5 years to comply with financial regulations. You may request deletion of your data at any time, subject to legal retention obligations.

6. Data Sharing

We do not sell your personal data. We may share your data only with:

— Payment processors to handle transactions securely
— Infrastructure providers under strict data processing agreements
— Law enforcement where required by law

7. Cookies

We use only essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies.

8. Your Rights

Under GDPR you have the right to:

— Access the personal data we hold about you
— Correct inaccurate or incomplete data
— Request deletion of your data
— Restrict or object to processing of your data
— Receive your data in a portable, machine-readable format
— Withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact us at legal@pashka.host.

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including encrypted password storage, HTTPS across all services, and restricted internal access to personal data.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or via a notice on our website. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or requests, contact us at legal@pashka.host.